Returns

We’re sorry you didn’t love your Settle bed. All returns must be processed within 30 days of receiving your order.

Items must be returned unused, in their original packaging, with the tags still attached. 

Email hello@settlebeds.com to request a return and details on how to send your item(s) back to us. 

Once your return has been received, it will be inspected by our team. Any items that are considered to be used or damaged will sadly be refused for a refund with the exception of faulty items. Please see more on this below.

Successful returns will be refunded within 14 days to the original payment method. 

Exchanges

To exchange an item for a different size or design you will need to place a new order. Please return the original item using the above instructions. 

Faulty Items 

Our team thoroughly checks all orders for any faults before dispatching and carefully packages to ensure your items arrive to you in perfect condition.

If you feel you have received a faulty item please email hello@settlebeds.com to request a return and details on how to send it back to us.

All faulty items returned will be inspected by our team on receipt. Any items deemed subject to fair wear and tear will not be accepted as faulty. We also cannot accept responsibility for items damaged during washing if our wash instructions have not been followed.

Please advise if you would like a replacement for your faulty item when you contact us about the fault. If the item is not in stock we will process a refund to your original payment method.